The protection of your personal data is of particular concern to us. Therefore, we strictly adhere to the legal requirements when collecting and processing your personal data. In the following, we would like to inform you in detail about the scope and purpose of our data processing as well as your rights as a data subject.
1. Principle of anonymous use of our website(s)
The use of the website is generally possible without providing personal data. However, different regulations may apply to the use of individual services, which we will point out to you separately.
When you access our website, information such as your IP address is transmitted to us. This data provides information about the end device used (computer, smartphone, tablet, etc.), the browser used (Internet Explorer, Safari, Firefox, etc.), the time of access to our website, the amount of data transferred and the like. We do not use this data to identify individual users. The information is only used to determine the attractiveness of our website and to continuously improve its content and make it even more interesting for you. For the sake of completeness, however, we would like to point out that in the case of static IP addresses it is generally possible to establish a personal reference via a RIPE query. We do not carry out such RIPE queries.
2. External Links
For your best information, you will find links on our website that refer to websites of third parties. If such links are not obviously recognizable, we will point out that this is an external link. We have no influence whatsoever on the content and design of websites of other providers and accept no liability whatsoever for the content of the websites or URLs of other operators linked to this website. Likewise, we are not liable for the functioning of links of any kind. The guarantees of this data protection declaration therefore naturally do not apply there.
In the case of links to other online offers, we assume no liability for the content, functionality and availability of the linked website(s). This also applies to all other direct or indirect references or links to third-party websites. Links on this website are welcome if they are designed as external links in a separate browser window. A transfer of the main window into a frame of the link setter is not permitted. Should a website to which we have linked contain illegal content, let us know and the link will be removed immediately.
3. Personal Data
Personal data is any information relating to an identified or identifiable natural person. This includes, for example, your name, address, telephone number or date of birth and other data required for business transactions.
4. Personal Data of your Children
Personal data of children are processed by us exclusively with the indication and consent of the parents or legal guardians. As a matter of principle, we only use or disclose children's personal data if this is permitted by law, to obtain the legally required parental consent or for the protection of children.
5. Collection and Processing of Personal Data
We only process personal data if you voluntarily provide it to us, for example if you register with us, order something or contact us.
We use the personal data you provide only to the extent that your data is necessary to fulfill the respective purpose (e.g. registration, sending information material and advertising, enabling access to certain information, etc.) and/or if this is permitted by law.
The purpose of processing your data is to operate the website(s) with information, the presentation and the offer of products and services of the bank.
Any further use of your data will only take place if you have previously given your explicit consent. You can revoke your consent at any time for the future.
6. Duration of Storage
We store data that you have provided to us exclusively for customer care or for marketing and information purposes until three years after your last contact with us, unless you revoke your consent beforehand.
In the event of a contract being concluded, your personal data will be stored after the contract has been fully processed until the expiry of the statute of limitations and statutory retention periods applicable to us, and beyond that until the final legal conclusion of any legal disputes in which the data is required as evidence.
7. Data Transmission
A transfer of your data to third parties does not take place unless we are legally obliged to do so, the transfer of data is necessary for the implementation of the contractual relationship or you have previously given your explicit consent to the transfer of your data. External service providers and partner companies such as a shipping company commissioned with a delivery or other cooperation partners only receive your data if this is necessary for the processing of the contract. Where our service providers come into contact with your personal data, we ensure that they comply with the provisions of data protection laws in the same way as we do.
Your personal data will not be sold or otherwise marketed to third parties.
We transmit your personal data to companies of the group of companies, whose exact names and contact details you can look up here at any time, for the purpose of analysis in order to be able to provide you with optimal offers, and for the purpose of sending you information and advertising.
You can revoke your consent to the transfer of your data to companies in the group of companies at any time with effect for the future.
We use technical and organizational security measures to protect your data against manipulation, loss, destruction and against access by third parties. Our security measures are continuously improved in line with technological developments on the Internet.
All information we receive from you is protected by a secure server. The server's SSL (Secure Socket Layers) security software encrypts all information you enter before it transmitted to us. The information is only decrypted once it has reached our server. When a small padlock is visible in the browser, you know that the website is secure.
9. Your Rights
In accordance with the General Data Protection Regulation and the Data Protection Act, you have the following rights and legal remedies as a data subject of data processing:
Right of Information
As a data subject, you have the right to request information about whether and, if so, which personal data about you is being processed. For your own protection - so that no one else receives information about your data - it may be necessary for us to verify your identity in an appropriate form.
Right of Rectification and Erasure
You have the right to request without delay the rectification of any inaccurate personal data concerning you or - taking into account the purposes of the data processing - the completion of any incomplete personal data as well as the deletion of your data.
Right to Restriction of Processing
You have the right to restrict the processing of all personal data collected. From the request for restriction, this data will only be processed with individual consent or to assert and enforce legal claims.
Right to Data Portability
You can request the unimpeded and unrestricted transfer of collected personal data to a third party.
Right to Object
You may object at any time, on grounds relating to your particular situation, to the processing of personal data concerning you which is necessary for the purposes of protecting the legitimate interests of the controller or of a third party. Your data will no longer be processed after an objection, unless there are compelling legitimate reasons for processing that outweigh your interests, rights and freedoms, or the processing serves to assert, exercise or defend legal claims.
You can object to data processing for the purpose of direct advertising at any time with effect for the future.
If you take measure to enforce your rights under the GDPR as listed above, the addressed member of the group must take a position on the requested measure or comply with the request without undue delay, but at the latest within one month after receipt of your request.
We will act on all reasonable requests free of charge and as promptly as possible in accordance with the applicable law.
The data protection authority is responsible for requests concerning violations of the right to information, violation of the right to secrecy, rectification or deletion.
10. Contact Persons
You can address enquiries and the assertion of your rights free of charge to one of the following responsible offices at any time:
Große Steinstraße 17a
Telephone: +43 664 8446064